Avaya IP Office in Public Sector and Not for Profits

- Reducing costs and increasing customer satisfaction

There are numerous applications in the Public Sector and not for Profit organisations. , Examples include screen-popping patients’ details’ when they call in to book services, sending SMS appointment reminders, using Progressive and Predictive Diallers to streamline fund raising outbound calls and providing easy access to services through Web Call-backs and Web Chats.

All of the applications presented on this website are in use in Government, Commercial and Not for Profit service organisations.

Avaya IP Office in Microsoft Terminal Services
and Citrix environments

- Taking the hassle out of technical challenging environments

All of the Adaptive applications detailed on this website are fully compatible with both Microsoft Terminal Services and Citrix environments. 

New Media Software has the IT capability to evaluate customers’ needs and to design, implement and support CTI and other applications in the more challenging thin client IT environments. We have many users who use the Adaptive products in technically challenging environments and can provide advice and guidance to help with your implementation.